Kannara Mini Bag
DO NOT BUY FROM LILAC!!!!!!
0 STARS!!!! I never received the bag and I ordered it back in May! It’s now November. What a joke! Beware, don’t purchase from here!!
SCAM! SCAM! DO NOT BUY! They will take your money and you won't get your bag. They will not return emails. They will send you tracking info that shows the bag was delivered to a different state. I would give this company - 100 if I could. This company will only allow 5/5 ratings.
Go to your banks and financial institutions for refunds. These people are scammers. After 6 months, I went through my bank, not PayPal...they are pussies...and my bank refunded my money in a week. Our financial institutions are aware of their customers being scammed by companies like this in China. I made a claim and my money is already back in my account while PayPal pussyfoots with this piece of shit company...I may have to stop using PayPal as well. Fuck these people...CALL YOUR BANKS FOR REFUNDS!
So here is the bullshit Lilac will tell you: “If your package is still missing, please reach out to the nearest USPS office or anyone nearby that may have received the package for you. The product you ordered was a promotional item and we are unable to provide a refund for these as we have already incurred staff, packaging, shipping costs, and product costs. We stand by our products and we're pretty confident that you'll love them when they arrive. You will find our return policy here: https://shoplilac.com/pages/return-policy - Shop Lilac, Wednesday, October 21, 2020 at 7:50:32 PM” They didn’t incur shit...WE PAID SHIPPING. Go to your banks or credit card companies...DO NOT TESOLVE THROUGH PAYPAL...PayPal will do nothing for you. My bank refunded Deff my money in less than a week! Go to your financial institutions and make a claim for refund!
I can’t state enough...GET YOUR REFUNDS FROM YOUR FINANCIAL INSTITUTIONS. Your banks are aware of the problems posed by companies from China like this one. CONTACT YOUR BANKS AND GET YOUR REFUNDS!
These fuckheads are disputing my PayPal claim stating they sent it. They are really not trying to pay people back their money. Jokes on them; my bank gave me refund. Call your banks; they know all about this scammer and scammers like them. Your Financial Institution has your back. They shipped to New York; I don’t live in New York. We didn’t really want your cheap nonexistent crappy shit anyhoo!
I love that my Bank has refunded my money. You people are fucking bastards for taking all this money and lying about not being able to refund. We, the consumers, paid for shipping; how far you take our money and not give us product of refunds. You people SUCK BIG FAT FUNKY NASTY DIRTY CONTAGIOUS ASS!!!!!
DO. NOT. BUY. It's a scam. Ordered a purse in May (not june as previously stated in my 1 star review I left). It's Oct 2020 and I still havent gotten it. Same excuse - tracking error, Covid. Hoping to start a class action lawsuit
Scam! Don’t order it! It is just a waste of your money! I still didn’t receive my order even after 4 months!
-5 stars, would Not recommend. It has been four months since I ordered a purse (placed the order in May, it is now September) and have not received it. I got confusing info about the lack of tracking when I emailed them, they said the tracking number had gotten messed up but it's now no longer being tracked as it said it was delivered... to a different state. Can't get a refund because 1. It was a sale item and 2. I never received it so I can't return it. I'm never shopping here again.
SCAM SCAM SCAM!!!!! I claimed my bag and emailed that I hadn't received anything in 5+ weeks! I ordered on June 11th and its September 16th!
I would have loved to receive my bag. Ordered it way back at the end of March. And I have only gotten the run around when I ask where it is. DO NOT fall for this. It said it was delivered on June 12th so when I asked where it was I was told the logistics department must have given me the wrong tracking number. When I asked for a refund they told me I couldn’t have one because I paid for shipping and handling. So if I paid for it then it should have been properly shipped to me. After I told them I wanted my purse they just said we can give you 10% off your next purchase! I didn’t even receive my first (and last) purchase! I’m not sure if anyone from the company actually reads these reviews, I doubt it. Will not recommend this company to even my worst enemy!
SCAM!!!! I will be reporting this company! Never received and my inquiries were never answered!!!
What a spam, Worst company ever have been waiting since May 30 for my purse and haven’t gotten. Got the wrong tracking number at the start. Anytime I contacted them they keep saying my order is on its way to me. Don’t waste you’re money on this guys. Keep your money.
DO NOT BUY!!!! It’s a scam!!!!!
Did not receive it, like everyone else here. They only show 5 star reviews.
The website ONLY ALLOWS POSTS with a 5/5 star rating (although I would give it a NEGATIVE 5/5 if I could). I had the same experience as everyone else here... Ordered in May, received fake tracking information saying it was delivered in another state, Hannah said "tracking got mixed up with someone else's order and that it has shipped and will arrive soon," multiple emails back and forth without any true tracking info, no refund, and still no purse OVER THREE MONTHS later.... such a SCAM!
Would love to share a photo of my new purse, but like everyone else on this page, it never arrived. I ordered mine in May to be sent to Manitoba Canada and instead saw that it was sent to Massachusetts US. Not even the right country, let alone province! Have emailed “Hannah” for months requesting refund of my shipping costs or some definitive proof of my bag having been resent and just keep getting the same form letters over and over again assuring me that they are not a scam and that my purse is on the way but taking “a little longer than expected”. Frauds!! F**king liars! I honestly don’t know how they can sleep at night knowing that they are ripping people off in the middle of a pandemic.
This is a scam. What awful people to take money from others like this. Same problem as everyone else. Ordered it, said it was delivered to a different state that I do not live in, contacted customer service who assured me that there was a mix up and my package was on the way. This was months ago, and I have yet to receive anything. Denying me a refund.
I’m having the same problem like everyone else is here. I didn’t even get my order. I order it back in may 16 the tracking shows it was sent to me two months ago. The order was sent to be Mexico where I don’t even live. I’m from Canada. Right no it’s aug 16 still have not gotten the item. Got the same “story” like everyone else is getting. “The tracking was messed up” “it’s still on the way” “don’t worry about it’s still coming” still don’t have it. It’s obviously they don’t even read the reviews just as long as they have five stars they don’t even care. I looked on the site for other items and don’t even see a review for any of the other items. Sent a couple of emails and still have not heard anything from them. They stopped replying to me.
Don't waste your money, i ordered 5 purses in May 2020 and never received them. When my tracking number finally went through it said that it was successfully delived to New Jersey and I live in Texas. Same issue as everyone else...Hannah said the tracking numbers might of gotten mixed up and that my order was still on its way. Asked for a refund and she totally ignored the question
Would love to put a picture of the purse I ordered but I never received it. I ordered package on June 10th & still have yet to receive package. Today is August 10th. I tracked shipping and see package was delivered on August 6th to Illinois. I live in Louisiana. Don’t waste your money!!! It’s a SCAM...
Similar experience to all the reviews here- I ordered this bag back in May and the tracking info is the exact same as when it was shipped. Nothing has been updated and I haven't received the bag. Don't buy from this site!!!
Such a FRAUD shop! I ordered it in May 2020 and still haven’t received it. Its funny how my issue was similar to all the reviews here. The Order was shown as delivered in some other state in US a month before i got the notification that it was delivered. When I contacted the customer service they said the tracking information must have been mixed up. When I asked for my updated tracking information, they simply apologized and said the order is on its way. I gave them a benefit of doubt and waited another month before writing this review. P.S - when I ordered this bag, there were many reviews with pictures confirming that they received the bag. Now i don't see any. May be they were fake too.
Also! To take in the honesty of this company. If you give it one star they will not post your review which is ridiculous. Not someone you would trust with you funds.
Absolutely ridiculous company! Almost three months later and it never arrived. It says it’s been delivered across the United States over two months ago. This is an absolute joke, don’t waste your money.
I would probably love my bags but they still haven’t arrived! I ordered them on the 20th of May and the tracking number I was given states that my purchases arrived last month but I’ve not received anything as yet! Contacted Lilac and was told the tracking number was probably mixed up by mistake? No new tracking number has been provided... Will give it another week if my bags haven’t arrived I will be taking it up with PayPal. Not happy!
I would love it more if I had received it. I ordered on June 2nd. It has been almost 9 weeks since I ordered. I emailed, and Hannah responded that it would take 4-6 weeks. I would like my bag please. I will give it 2 more weeks and will then submit a dispute with PayPal if my item has not been received.
I love the pic.. but would love it better if I’d receive it! I ordered 2 back in May and STILL haven’t received them. I sent you a DM on Messenger but you haven’t even read it. Is this a hokey company or what? I will complain to Facebook and to PayPal that I never received the items paid for.
Well I never got it. It spent a full month in one state before it was delivered to another state. I ordered it back in May and would love for it to get to me.
Well I took almost 3 months before it arrived, but I love it it’s so cute & I’m loving the color as well thank you! Cordially, Theresa Mendez
Just big enough and comfortable to carry.